Meta Ads account restricted or unable to advertise? Start a professional account assessment

Independent Meta advertising support

Understand the restriction. Build the safest next step.

Structured technical assessments for advertising restrictions, billing failures, rejected ads, compromised accounts, and Business Portfolio issues.

No passwordsNo restoration guaranteesSecure evidence handling
StructuredAssessment approach
8Issue categories
InternationalService reach
1 business dayInitial response goal

Problems we assess

Support for common advertising-account failures

Each service follows the same evidence-led process and uses only legitimate platform controls.

Meta Ad Account Restricted

A structured assessment of advertising restrictions, account-quality notices, recent changes, and legitimate review options.

Facebook Ad Account Disabled

Technical review for disabled advertising accounts where delivery has stopped and access or review options may be limited.

Meta Payment Failed

Assessment of failed charges, payment holds, disabled payment methods, balances, and account-level billing restrictions.

Business Portfolio Restricted

Review of portfolio-level restrictions affecting pages, ad accounts, pixels, administrators, billing, or business verification.

Facebook Ad Rejected Repeatedly

Campaign-level diagnosis for ads that remain rejected after edits, including landing-page, creative, targeting, and account-context checks.

Review Button Unavailable

Assessment for restriction screens where no review button or actionable support option is currently displayed.

Meta Ad Account Hacked

Security-first assessment of unknown administrators, campaigns, charges, sessions, or changes to business assets.

Meta Spending Limit Problem

Review of account spending limits, campaign caps, billing thresholds, delivery holds, and related payment constraints.

How it works

A clear path from submission to guided action

01

Submit your issue

Explain what happened and upload redacted evidence.

02

We assess your case

A specialist reviews the account context and available options.

03

Receive your recovery plan

Your written plan explains likely causes, corrections, and warnings.

04

Get guided support

Continue through legitimate next steps with case-based communication.

Why HW Concept

Professional support without unsafe shortcuts

We organise the case, explain uncertainty clearly, and work only through legitimate access and review processes.

Our support principles
Structured technical assessment
Clear case documentation
Secure screenshot submission
Honest outcome evaluation
No password collection
Human support
Progress tracking
International service

USD and USDC pricing

Choose the depth of help you need

Pay through Stripe or PayPal in USD, or Coinbase Business in USDC on Base.

Professional support

Initial Account Assessment

A focused diagnosis and written next-step plan.

$29USD · USDC on Base supported
  • Restriction notice review
  • Screenshot assessment
  • Likely-cause identification
  • Written action plan
  • One case submission
  • Defined delivery timeframe
2–3 business daysSelect package
Professional support

Business Recovery Support

Priority support for a portfolio and multiple assets.

From $149USD · USDC on Base supported
  • Business Portfolio assessment
  • Multiple advertising assets
  • Administrator and security audit
  • Pixel and billing review
  • Recovery documentation
  • Priority handling
  • Fourteen days of follow-up
14 days of follow-upSelect package

Common questions

Clear answers before you submit

Understand what we can do, what we cannot promise, and how your information should be shared.

View all FAQs

No. We assess the available evidence and recommend legitimate next steps, but final account and review decisions are made by Meta.

No. Never send us your Facebook or Instagram password or authentication code. Support uses screenshots, screen sharing, or legitimate Business Portfolio partner access.

Initial assessments are normally delivered within the timeframe shown on the selected package, provided the submitted information is complete.

We can assess signs of compromise, help organise evidence, and guide you through legitimate security and recovery channels.

We examine the asset context, previous reviews, verification state, and visible official support routes. We do not create or promise a bypass.

No. HW Concept is independent and is not affiliated with, endorsed by, or officially connected to Meta.

Stop guessing what caused the restriction

Submit your case and receive a structured assessment

Understand what may have happened, what can be corrected, and the safest available next step.

Start Account Assessment